Frequently Asked Questions

Everything you need to know about your Skindepth journey.

Are Skindepth products suitable for sensitive skin?

Yes, our formulas are dermatologist-tested and specifically designed to be gentle yet effective. We avoid harsh synthetic fragrances and parabens to minimize the risk of irritation.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email to monitor its progress.

What is your return policy?

We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return the product within 30 days of receipt for a full refund.

Are your products cruelty-free and vegan?

Absolutely. Skindepth is committed to ethical beauty; we never test on animals, and all our ingredients are 100% plant-based and vegan-friendly.

Do you ship internationally?

Currently, we ship to North America, Europe, and Australia. Shipping costs and delivery times vary by location and will be calculated at checkout.

How should I store my skincare products?

To maintain the potency of active ingredients, we recommend storing your products in a cool, dry place away from direct sunlight.