Returns & Exchanges

At Skindepth, we want you to be completely satisfied with your skincare journey. If a product isn't the right fit for your skin, we offer a 30-day return policy for most items in their original condition.

1

Initiate Your Request

Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.

2

Prepare Your Package

Securely pack the products in their original packaging, ensuring all safety seals are intact and including a copy of your packing slip.

3

Ship the Items

Affix the provided prepaid shipping label to your parcel and drop it off at any authorized carrier location within 7 days of your request.

4

Receive Your Refund

Once our dermatological team inspects the returned items, your refund will be processed to your original payment method within 5-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing